Refund Policy

Effective Date: 17/01/25

1. Overview

At Prompt Enhancer, we strive to ensure customer satisfaction with our services. If you are not completely satisfied with your purchase, we're here to help.

2. Eligibility for Refunds

Refund requests are eligible under the following conditions:

  • The request is made within 7 days of the purchase date.
  • The issue is due to a technical fault or service failure on our end.
  • The subscription has not been extensively used (e.g., less than 10% of prompts consumed).

3. Non-Refundable Situations

Refunds will not be granted under the following circumstances:

  • Change of mind after purchase.
  • Failure to use the service within the subscription period.
  • Violation of our Terms and Conditions.

4. Process for Refund Requests

To request a refund, please follow these steps:

  • Contact us at enhancerprompt@gmail.com with your order details.
  • Provide a detailed explanation of the issue and the reason for your refund request.
  • Our team will review your request and respond within 5-7 business days.

5. Refund Approval

If your refund request is approved, the amount will be credited to your original payment method within 10-15 business days. Please note that processing times may vary depending on your financial institution.

6. Contact Us

If you have any questions or need further assistance, feel free to reach out to us at:

Prompt Enhancer

enhancerprompt@gmail.com

By using the Prompt Enhancer Extension, you agree to the terms outlined in this Refund Policy.